How to submit feedback or get support
If you have TRIPS questions, bug reports, or user-feedback notes, use the Backpacking Light TRIPS forum resources:
https://backpackinglight.com/forums/forum/trips/
Use the forum when you want to:
- ask a usage question
- report something that seems broken
- share workflow feedback
- point out confusing copy or behavior
Helpful details to include
When asking for help, include:
- what you were trying to do
- what you expected to happen
- what actually happened instead
- whether the issue involved GPX upload, trip management, or calibration
If the issue is calibration-related
It also helps to say:
- whether you were ingesting FIT files or using an existing profile
- whether you were in workspace preview or using an assigned profile
- whether the issue appeared after refresh or in a different browser